Support and Warranty

For Order status, Changing orders or shipping inquiries please head over to:
https://crowdsupply.com/contact


The fastest way to get support for your SlimeVR is to join our Discord and talk in our Support Forum there! Our community support will be happy to answer your questions and help you with your setup.
We also post weekly updates over on the Discord about production, shipping, products and developments!
As well as our weekly ingame (VRChat) events!

Discord

If you need documentation about setting up SlimeVR or building your own, please check our documentation site below.

Documentation

Contact

For the following:

  • Changing or cancelling your order
  • Shipping inquires (where is my order, when will my order ship)

Please head over to https://crowdsupply.com/contact as these are not inquiries we are able to help with.

If you require warranty or support for your Official SlimeVR Tracker Set, please read the following carefully and then fill out the form below and we will sort you out!

Please double check your email, or we won't be able to contact you!


Please ensure that you have your order number on hand when filling out the form.
You can find your 6 digit order number in the following locations:

  • On the physical invoice you got with your order
  • In any of the emails from Crowd Supply regarding your order
  • In your Crowd Supply account
  • On your credit card statement
  • In your bank/credit card app under the payment information

Support form

Message